Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water which are listed in our Water Slides & Water Combos section. All customers must provide their own water hose from the water source to where you would like the inflatable set-up.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags (a fee applies for these sand bag setups).
Sorry we no longer setup in parks.
I am sorry but we cannot setup in any streets or cul-de-sacs for safety reasons.
We can setup in parking lots or driveways (an additional fee is applied because we bring sandbags for anchoring).
No, I am sorry we no longer deliver to apartment buildings or trailer parks.
Sunshine Party Jumps requires a non-refundable 50% pre-payment to make a reservation. This payment must be made with debit or credit card. The remaining balance is due at time of delivery in cash, debit card, or credit card. Sorry we no longer accept checks.
We do not set up or operate our inflatables in high winds or rain. Safety is our first concern. You agree to contact us 24 hours prior to your event if there is a 50% chance or higher of rain or snow or if the winds are predicted to be above 15 mph to take advantage of our weather policy. If your reservation is canceled due to weather policy, any money paid will be used as a credit for 1 year.
Once one of our crews has arrived to set up at your location, the remaining balance must be paid despite rain-out or any other unfortunate occurrence.
If recent weather has caused the bounce area to become muddy, you will need to locate an alternate location or you will want to put a tarp down (we no longer provide tarps). Muddy yards will NOT qualify for weather policy.
We strongly urge renters to reserve an alternate indoor location (such as a school gymnasium) in case of inclement weather.
All customers are required to provide a standard electrical outlet for each inflatable. This outlet MUST be within 100ft of where the Inflatable will be setup. We ONLY provide up to 100ft of electrical cord and do not suggest going any further for safety reasons.
All customers must provide a water hose (if they have selected a water inflatable). Hose must reach from water source to where the back of the inflatable will be setup.
Customer must provide access to where the Inflatable is setup free of any obstructions or stairs.
Customer must pick up, in advance, any sticks, rocks, or dog poop, where the inflatable will be setup.
Ages 2-12 years for the bounce houses. We have interactive inflatables that are appropriate for older kids and adults.
Since the units vary in size, please check the detail page for the size of your unit and add at least 2 foot around each side of the perimeter. Also, if you’re not sure what size your yard is, you can measure it or “walk it off” heel to toe in a man’s shoe (it’ll be around 1 foot per step) to approximate. If you can imagine two parked cars side by side in your set up area, most likely we can fit the unit of your choice in that area. Also, most 2 car driveways can accommodate most units. Don’t forget your vertical clearance! You’ll need an area free of low wires and branches, about 16-17 feet high.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.